General

What is a Bot?

A bot is a computer program which automates the checkout process of a website. Without our software, the average person takes about 80 seconds to checkout. With our software, the time is reduced to a few seconds. In the high-stakes world of online shopping, this edge greatly increases your chance of carting the item that you want, in the size that you want.

How do I sign up?

For SweetCarts, please visit https://www.sweetcartsclub.com/sign-up/?level=2

For SweetCarts for RicRac, please visit https://www.sweetcartsclub.com/sign-up/?level=5

From there, simply follow the registration process, select your membership and complete payment.

How do I use the bot?

Please see our tutorial page HERE for the full instructions.

Do you provide customer service for all bots?

Yes! We provide customer support for ALL of our products. We are also available to answer questions and address any concerns 7 days a week. Our normal hours are 8:00am-5:00pm EST, but we will continue to answer questions through the night if there is an evening release. Please expect some delays on the weekends.

The best ways to contact us are through our Facebook page (https://www.facebook.com/sweetcartsclub), or by email team@sweetcartsclub.com).

How do I download the bot?

What’s the advantage of a downloadable bot?

Credit. Card. Security. Storing unencrypted credit card information to make purchases on your behalf is not only not PCI compliant, it is illegal.

Other companies that seemingly store your credit card information, such as Amazon, do not actually have your credit card number–it is stored by their payment processor. To make a purchase on another website for you, that company needs to store your personal information in an unencrypted format on their servers which is illegal.

In the name of safety and peace of mind, we built our bot so that your credit card information is never stored anywhere.

How do I request a new website to be added?

We plan on adding more websites in the very near future. If there’s another company that you’d like to see us create a bot for, contact us at team@sweetcartsclub.com

Does SweetCarts guarantee a purchase?

The bot will significantly increase your chances in buying an item you are seeking. There is no existing bot on the market that can guarantee a purchase due to different variables such as: your internet speed, your ping to sweetcartsclub.com, load speed of the site due to heavy traffic, etc.

Billing

How much does it cost?

$19.95 per month for SweetCarts. This gives you unlimited use on one computer on ALL of the websites that we support, which are Well Dressed Wolf, Omi Jo, Wildling, Nelly Madison, SweetHoney, Bijou Sauvage, Pleiades Handmade, Little Minis, and RicRac & Ruffles. That’s less than $2.25 per month for each website, so our bot EASILY pays for itself.

$9.99 per month for SweetCarts for RicRac, which gives you unlimited use per month on RicRacAndRuffles.com

Is there a contract?

Nope! You can cancel at any time.

Please be advised that if you cancel there is a 60 day waiting period to sign back up.

Are payments recurring?

Yes.

How do I cancel?

Please contact us via team@sweetcartsclub.com or through our Facebook page at https://www.facebook.com/sweetcartsclub

Using the Bot

Do I need to be at the computer to use the bot?

Yes.

Will the bot work on my phone?

No, it only works on a computer at this time.

Can I use the bot on multiple computers at once?

Yes, as long as the computers are connected to the same internet connection.

Can I buy multiple items at once?

No, the bot will only complete one transaction at a time.

How do I ship to an address that's not my billing address?

Log into your account on whatever website you are going to cart from and modify the address on your account. As long as you are logged into this account while carting, that will be your shipping address.